Phnom Penh Ride-Hailing Drivers Reach Deal with Platforms, Commission Cap Set at 12%

The Phnom Penh municipal government recently mediated discussions over ride-hailing commission rates and pricing, leading to a preliminary agreement between several platforms and driver representatives to cap platform commissions at 12% and set a base fare of 1,200 riel per kilometer.

The agreement was reached on Monday under the coordination of Phnom Penh Governor Khuong Sreng. In recent weeks, thousands of tuk-tuk and taxi drivers staged a boycott due to declining income and rising fuel costs, calling for lower platform commissions and greater pricing transparency.

The dispute involved six major ride-hailing platforms. Following negotiations, three companies agreed to limit commissions to 12% and adopt a base fare of 1,200 riel per kilometer.

However, some drivers say the new pricing has not yet been fully implemented within the platform systems. Drivers noted that intense competition previously pushed base fares down to around 900–1,000 riel per kilometer.

The driver boycott began in late January, when many drivers temporarily stopped accepting ride requests through apps to protest falling earnings and increasing operating costs.